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privacy policy

Protecting Your Privacy

Notification to customers about privacy policies and practices at First National Bank – Fox Valley

Keeping your customer information confidential and secure has always been an important part of First National Bank – Fox Valley’s responsibility to you. We take this responsibility seriously and have developed the following Privacy Policy to ensure that our customer’s nonpublic personal information is secured and kept confidential. The following policy describes the standards we follow in handling information about you and your accounts with First National Bank – Fox Valley. This policy has been established to maintain the security, integrity, and confidentiality of your personal financial information. We will send you a copy of this policy annually. We will also send you any changes to this policy.

We routinely collect and retain the information we obtain from your account applications, transaction history (for deposits, loans, credit cards, etc.) and from consumer reports. This information helps us:

• To establish and administer your accounts.
  (Example: We ask for personally identifying information to protect your accounts from fraud.)
• To satisfy certain regulatory requirements.
  (Example: When you open an account that pays interest we are required by the Internal Revenue Service to obtain your social security number.)
• Better understand you so that we may provide you with additional or improved products and services.
  (Example: We require information concerning your credit history and your assets to determine if you qualify for loan approval.)

We do not share our current or previous customers’ nonpublic personal information with affiliates or with nonaffiliated third parties except as permitted or required by law.

Access to your personally identifiable financial information is limited to employees with a specific business reason for utilizing this data. Our employees are educated about the importance of maintaining confidentiality and customer privacy. In order to prevent unauthorized access to your information, we maintain security standards and procedures that conform to industry practices. These security standards and procedures are routinely tested to verify the integrity of our systems.

If you have any questions, or would like further information on our Privacy Policy, please contact us at 729-6900 (Menasha and Neenah), 426-6222 (Oshkosh), or 882-1600 (Appleton).

We value the trust you have placed in us and as always we will continue to serve you with integrity and respect in the years to come. Thank you for being a customer of First National Bank – Fox Valley.

Sincerely,

Peter Prickett
President and CEO