Career details

Bank Teller

  • Job Type: Part-Time Afternoons (15-20 hrs/week)
  • Location: Oshkosh, Neenah, Menasha, Appleton
  • Date Posted: 7/11/2014
  • Apply By: 08/15/2014

Job Description:

Locations: Appleton, Menasha, Neenah and Oshkosh

Hours: Monday-Friday: 12:45pm-5:45pm and Saturday: 8:30am-12:30pm (minimum of 2 Saturdays per month)

Our Tellers are our primary point of contact for all of our customers. They are responsible for maintaining FNB Fox Valley’s high quality standards and providing a high level of customer service. In this role, your daily activities would consist of processing transactions efficiently, professionally and accurately. You will also have the responsibility of helping grow the bank by being able to identify customer needs and promoting bank products and services.

Responsibilities:

  • As a Teller, your duties will include, but are not limited to the following:
  • Consistently deliver exceptional customer service to every customer
  • Accurately and efficiently process banking transactions (i.e.. deposits, withdrawals, transfers, check cashing, loan and credit card payments)
  • Accurately maintain and balance teller cash drawer
  • Process daily branch capture, verify accuracy of scanned documents to minimize errors.
  • Proactively identify customer needs and refer both bank products and services
  • Adhere to all established policies, procedures and guidelines
  • Actively participate in a positive team environment

Qualifications:

  • The willingness, desire and motivation to deliver exceptional customer service
  • Excellent verbal communication and active listening skills for interacting professionally with customers
  • Cash-handling experience required
  • Previous Teller experience preferred but not required
  • Previous Customer Service experience
  • Work well in a team environment
  • Basic computer skills and mathematical skills
  • Ability to multi-task
  • High School diploma or GED
  • Availability for flexible scheduling, including Saturdays
  • Sales experience preferred but not required

 


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